Privacy Policy

This Privacy Policy explains how Klicco ("we", "us", "our") collects, uses, and protects information when you visit our website, contact us, or work with us as a client.

By using our site or services, you agree to the practices described here. If you do not agree, please do not use the site.

We collect information you provide directly and information gathered automatically as you interact with our site.

Information you provide:

• Name, email, phone number, and practice details when you book a strategy call or fill out a form.
• Billing information when you become a client (processed by our payment provider, not stored on our servers).
• Any messages you send to us through email, contact forms, or scheduled calls.

Information collected automatically:

• Device and browser data (IP address, browser type, operating system, referring URL).
• Usage data (pages visited, time on site, clicks, scroll depth) collected via cookies and analytics tools.

We use the information we collect to:

• Respond to inquiries, schedule calls, and deliver the services you request.
• Manage and improve client engagements (campaign performance, reporting, communication).
• Send service updates, occasional marketing emails (you can unsubscribe at any time), and relevant resources.
• Analyze site performance and improve user experience.
• Comply with legal obligations and protect our rights.

We do not sell your personal information. We share data only with:

• Service providers who help us operate (hosting, analytics, email, scheduling, CRM, payment processing). They are contractually limited to using your data on our behalf.
• Advertising platforms (such as Meta, Google, TikTok) when running campaigns on a client's behalf, using only data that the client has authorized us to use.
• Legal authorities if required by law, subpoena, or to protect rights, safety, or property.
• Successors in the event of a merger, acquisition, or sale of assets, subject to confidentiality.

We use cookies and similar technologies to remember preferences, measure traffic, and improve performance. Categories include:

• Essential cookies required for the site to function.
• Analytics cookies (e.g. Google Analytics, Cloudflare) to understand usage patterns.
• Marketing cookies (e.g. Meta Pixel, Google Ads) to measure ad performance.

You can control cookies through your browser settings. Disabling some cookies may affect site functionality.

We keep personal information only as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Inquiry data is typically retained for up to 24 months unless you request deletion sooner. Client records are retained for the duration of our engagement plus a reasonable period afterward for accounting and legal purposes.

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal information.
• Object to or restrict certain processing.
• Withdraw consent (where processing is based on consent).
• Receive a copy of your data in a portable format.
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us at the address in the "Contact" section. We respond within 30 days.

We use reasonable administrative, technical, and physical safeguards to protect personal information. This includes encrypted connections, access controls, and trusted service providers. No system is perfectly secure, however, and we cannot guarantee absolute security.

Our services are operated from the United States and Europe. If you are located outside these regions, your data may be transferred and processed in jurisdictions whose data protection laws differ from yours. Where required, we use appropriate safeguards such as standard contractual clauses.

Our services are intended for business owners and dental practices. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us and we will delete it.

We may update this Privacy Policy from time to time. The "Effective" date at the top of the page shows when it was last revised. Significant changes will be highlighted on this page or communicated by email when appropriate.

For questions about this Privacy Policy or how we handle your data, contact us at hello@klicco.com.